1. Provider
XiD Technologies Pte. Ltd., UEN 200108161N, Singapore.
2. License
You receive a non-exclusive, non-transferable license to use the SaaS during your subscription term.
3. Acceptable use
No reverse engineering, no resale without written permission, no use to surveil people without lawful basis.
4. SLA
99.5% monthly uptime for paid plans. Status page at status.xidtechnologies.com.
5. Liability
Capped at fees paid in the preceding 12 months. Excludes wilful misconduct.
6. Governing law
Singapore. Disputes resolved by SIAC arbitration in Singapore.
Last updated: 2026-04-25